Cargo Services provides the following services:
Our partners are airlines (Turkish Airlines, Lufthansa, Adria Airways, Croatia Airlines, Air Serbia, Austrian Airlines,Pegasus airlines), forwarding agents, sales agents, courier services, diplomatic missions, etc.
E-mail: cargo@sarajevo-airport.ba
Phone numbers:
Cargo Service Sector
Phone: +387 33 289 146
Fax: +387 33 289 346
Cargo Operative Staff Office
Phone: +387 33 289 142
Phone: +387 33 289 144
Fax: +387 33 289 145
Sales, International Forwarding and Documentation Office
Phone: +387 33 289 340
Phone: +387 33 289 342
Customs Bond Office
Phone: +387 33 289 341
WORKING HOURS
Cargo operative service: 7:30 a.m.- 24:00 p.m. every day
Department of sales, international forwarding and documentation: Mon. - Fri. 7:30 a.m.-4:00 p.m.
Customs warehouse department: 7:30 a.m.-24:00 p.m. every day
Note: It is possible to issue the shipment from Mon. - Fri., and outside the working hours of the Sales Department, international forwarding and documentation from the Customs Warehouse Department, no later than 5:00 p.m., if the user or his authorized representative in accordance Law on Customs Policy ensures that the JCI customs procedure is completed and the exit of the goods is certified by the Department sales, international forwarding and documentation.
In exceptional cases (if it concerns medicines on a temperature regime, diplomatic consignments or goods of special importance), it is possible to issue the shipment on weekends without time limit, with binding guidelines on the documentation from the note or the customs order for issuing goods under customs supervision with the obligation of subsequent customs clearance of goods with the signature of a customs employee on one of the accompanying customs documents.
Cargo Center floor surface is over 800 m² (including import and export area). The premises are equipped with CCTV system for monitoring and control purposes.
Import area
Export area
Cargo Operative Staff Office handles all kinds of goods being properly packed and supported by required Customs documents. To obtain approval for export or import or to book space in aircraft for special shipment like dangerous goods (ammunition), weapons (sport, hunting, etc.), it is necessary to make announcement and present all supporting documentation (permits) to the Cargo Center, Customs Office and Border Police Unit at Sarajevo Airport.
Mortal remains (HUM) must be supported with a „CONSIGNMENT NOTE“ – a document issued by Embassy or consulate.